September, 24, 2017
Why diversity initiatives are crucial for a great workplace
01 Jul
  • 0 comment(s)

Given that today, workforce diversity is a key driver of innovation and success, companies across the world need to place an emphasis on diversity training and develop conducive policies to support them

Get cracking on your customer feedback
01 Jul
  • Posted by ANEESH REDDY
  • 0 comment(s)

Being active on social media and mobile, having face-to-face interaction with customers, and building conversations through personalised emails are some key tactics that brick and mortar and online retailers can use to secure customer feedback

Effective communication - The most important pillar of business excellence
01 Jun
  • Posted by RANA KAPOOR
  • 0 comment(s)

Communication is the most important determinant of business excellence. While most organisations place significant emphasis on communication with external stakeholders, from a business excellence perspective, internal communication is an equally important component

Is your company designed for success?
01 Mar
  • Posted by RANA KAPOOR
  • 0 comment(s)

Leaders need to personally craft and fine-tune an organisational design, which is execution friendly and in alignment with the company’s business strategy

Beat the curve!
01 Feb
  • 0 comment(s)

How do companies cope with the rapid changes taking place in the industry? Adopt skill development, identify and cater to the needs of the market and take advantage of free-flow of information and data

Editor's Pick
  • The Snapdeal Pivot

    In January 2013, Snapdeal had a mere US $100,000 in the bank, a small chunk left after it had burned through almost all of the US $57 million it had raised since September 2009. Th...

  • Transformation by design

    Polaris’ Arun Jain has engineered a unique strategy at the mid-sized financial technology company, incubating a robust products company from within a running services entity. He ...

  • In coffee, we trust

    Tata Starbucks is the coming together of two iconic brands. 34-year-old Avani Saglani Davda, the company’s CEO, explains to us why her game plan for Starbucks in India is to “g...

  • Where there’s traction, Money will follow

    Deepinder Goyal, founder and CEO, Zomato, shares a great working relationship with investor Sanjeev Bikhchandani of Info Edge for one simple reason: Bikhchandani is more entreprene...

  • Playing 20 Questions with Mittu Chandilya

    The AirAsia India boss discusses his interview experience with Tony Fernandes, his firm-and-fair management style and why it is crucial to be a serial innovator to win in the aviat...

  • Where ownership and management are different

    Dr. Ranjan Pai, Managing Director, Manipal Education and Medical Group, has led the professionalisation of the Group by consciously empowering his senior managers, seeding several ...

  • Building a Happy Company

    Ashok Soota-led Happiest Minds Technologies has woven happiness into its business process. Find out how you can do it too....

  • Narayana Health’s ten-year plan

    Narayana Health’s Dr. Devi Prasad Shetty wants to rewrite India’s healthcare story. His personal mantra: it is pointless talking about all the advancements in healthcare if peo...

  • Creative Dialogue on Scaling Up

    Cognizant’s Lakshmi Narayanan indulges in a creative, freewheeling chat with L. Kannan and Vijay Babu of Vortex Engineering, a solar-ATM manufacturer....

  • "Businesses don’t go anywhere, people do"

    Mindtree’s Subroto Bagchi urges entrepreneurs to think of their journey as a process of continuously creating infrastructure – physical, intellectual and emotional. He specific...